Terms of service

UrbanQilin Terms of Service

Overview Welcome to UrbanQilin. The terms “we”, “us”, and “our” refer to UrbanQilin. We operate this website and online store, including all related information, content, features, tools, products, and services (the “Services”). UrbanQilin is powered by Shopify, which enables us to provide the Services to you. By accessing or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you may not use the Services.

1. Access and Account You represent that you are at least the age of majority in your state or province of residence. You may be required to provide accurate and complete information, including email, billing, payment, and shipping details. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2. Our Products We strive to display our products accurately, but colors and appearance may vary depending on your device settings. Product descriptions, availability, and pricing may change at any time without notice. We do not guarantee that products will meet your expectations.

3. Orders Placing an order constitutes an offer to purchase. UrbanQilin may accept or decline any order at its discretion. Orders are not accepted until payment is processed and confirmed. All purchases are subject to our Refund Policy.

4. Prices and Billing Prices may change without notice. Posted prices exclude taxes, shipping, handling, and customs charges unless otherwise stated. You agree to provide accurate and current payment information and authorize us to charge your payment method for all purchases.

5. Shipping and Delivery Delivery times are estimates only. UrbanQilin is not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss transfers to you once the order is handed to the carrier.

6. Intellectual Property All content on the Services, including trademarks, text, images, graphics, and design, is owned by UrbanQilin or its licensors. You may not reproduce, distribute, modify, or create derivative works without written permission.

7. Optional Tools We may provide access to third party tools “as is” and without warranties. Your use of such tools is entirely at your own discretion.

8. Third Party Links The Services may contain links to third party websites. UrbanQilin is not responsible for the content, accuracy, or policies of third party sites. You access such sites at your own risk.

9. Relationship with Shopify UrbanQilin is powered by Shopify, but all sales are made directly between you and UrbanQilin. Shopify is not responsible for any aspect of your transactions with us.

10. Privacy Policy Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. Because Shopify hosts our store, your information may be processed by Shopify and its partners in other countries.

11. Feedback By submitting feedback, reviews, or suggestions, you grant UrbanQilin a perpetual, worldwide, royalty free license to use, modify, and publish such content. You represent that you own or have rights to any feedback you submit.

12. Errors, Inaccuracies, and Omissions We may correct errors or update information at any time, including after an order is submitted.

13. Prohibited Uses You may not use the Services for unlawful purposes, to violate intellectual property rights, to transmit malware, to impersonate others, or to scrape or extract data using automated tools. We may suspend or terminate accounts that violate these Terms.

14. Agents If you use automated agents or software to interact with the Services, they must identify themselves and comply with all requirements listed in this section.

15. Termination We may terminate your access to the Services at any time. Certain sections of these Terms will survive termination.

16. Disclaimer of Warranties The Services and all products are provided “as is” and “as available,” without warranties of any kind.

17. Limitation of Liability UrbanQilin is not liable for indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.

18. Indemnification You agree to indemnify UrbanQilin and Shopify against claims arising from your breach of these Terms or your misuse of the Services.

19. Severability If any provision is deemed unenforceable, the remaining provisions remain in effect.

20. Waiver and Entire Agreement These Terms constitute the entire agreement between you and UrbanQilin regarding the Services.

21. Assignment You may not assign your rights under these Terms without our written consent.

22. Governing Law These Terms are governed by the laws of the State of California, where UrbanQilin is headquartered. You consent to jurisdiction in California courts.

23. Headings Headings are for convenience only and do not affect interpretation.

24. Changes to Terms We may update these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.

25. Contact Information